Questions, answered.
Everything people ask before they sign, and most of what they ask afterwards. If something here is still unclear, just ask us.
Getting started
What the first week looks like, and what we need from you.
What happens after I subscribe?
We'll ask you to fill out a quick questionnaire about your business and what you want your website to accomplish. We'll also ask for examples of websites you like. Then we hop on a call to dive deeper into your business to ensure we're aligned. From there, we start designing and building your custom website. We'll continue to iterate and improve your website until you're 100% happy.
Is it really live in 7 days?
Yes. Day 0 is a 20-minute brief; day 7 it's live on your domain, like Dream Building Consultants was. Our clock starts at that call, not after you've gathered up a logo, photos and a service list the way most services make you. If we miss it, your first month is free.
Do I have to write copy or take photos?
No homework. We draft everything from your 20-minute brief. Have photos? Send them. Don't? We'll handle it.
What do I still have to do?
Send us photos if you have them, answer the phone when it rings, and tell us when your prices change. That's the whole list. We draft your copy, source imagery where you don't have it, and handle everything technical. Our seven-day clock starts at your 20-minute brief, not after you've assembled a logo, a photo library and a service list.
I already have a website.
Even easier. We rebuild it properly, redirect every old link, and nothing breaks in the move. You keep your Google standing.
What's included
The work that happens every month, whether or not you ask.
What happens every month?
Hosting, security, backups and uptime monitoring run whether or not anything ever breaks. Every change you email us goes live in 48 to 72 hours, with no cap on how many you send. At the start of each month you get a note showing your uptime, every change we shipped, and what your site did. On Growth and up we also watch your analytics and keep your Google Business Profile current, so the listing people actually find you through stays accurate.
Do you build pages for the areas I serve?
Yes, on Growth and up. We build one page per city or neighborhood you cover, write the content for each, and keep them current as your coverage changes. We never cap how many you get. For a business that travels to its customers this is usually the difference between showing up for a search and not, because people search for the service plus the town they're standing in.
How do I request changes to my website?
Just shoot us an email with what you want changed. No need to learn complex dashboards or systems. Just tell us what you want and we'll handle the rest. Most changes are completed within 48-72 hours depending on complexity. Unlimited changes covers everything on your existing site — copy, images, layout, new pages, tweaks, no cap and no counting. Two boundaries: new capabilities that belong to a higher plan, like booking or e-commerce — upgrade and we'll build them in, usually within the same week; and genuinely bespoke work, which we'll scope and quote before anything starts, so nothing lands on your invoice as a surprise.
What do changes cost later?
Nothing extra. Email us what you want changed; it's live in 48–72 hours. That's included, forever — it's the whole point.
What happens after launch?
Hosting, security, backups, and monitoring are ours from day one. If something needs attention, we've usually fixed it before you'd have noticed.
Does it work on phones?
It's designed for phones first — that's where your customers are. Fast pages on every screen, tested before launch.
Do you integrate with tools I already use like Google Reviews, HubSpot, or Mailchimp?
Absolutely. We integrate Google Reviews, HubSpot, Mailchimp, Constant Contact, Zapier, appointment schedulers, payment processors, and more directly into your website. For Growth and Partner plan members, these integrations are included at no extra cost.
Plans and pricing
Choosing a plan, changing it, and what the steps up buy you.
Can I upgrade or downgrade my plan?
Absolutely. You can change your plan anytime. Your new payment will go into effect on the next billing cycle. We'll help you pick the right plan as your business grows.
Why does Growth cost more than other managed-website plans?
Because it isn't a template with your logo dropped into it. Every site is custom-built by engineers, your page count is never capped, we draft your copy and source photography instead of waiting for you to send it, and you get a monthly report on work that was actually done. Cheaper managed plans generally hand you a fixed number of template pages and start the clock once you've supplied the content yourself.
What if I need complex functionality like e-commerce or user accounts?
With our Partner plan, you get all the technical flexibility you need — user account management, databases, payment processing, and third-party integrations. In certain scenarios, additional development fees may apply for extremely complex work or third-party licenses.
Can I cancel anytime?
Yes. No contracts — pause or cancel whenever. And there's a 30-day money-back guarantee, no questions asked.
Ownership and commitment
What you own, from day one and after you leave.
Is there a contract or minimum commitment?
No long-term contracts — cancel anytime and owe nothing. We appreciate 30 days' notice if you can, but it's not required. Your website stays live through the end of your current billing cycle, and your domain and content are always yours to keep. Want to take the website itself with you? See “Do I own my website?” below.
Do I own my website?
Yes. Your domain, content, and media are yours from day one. The website software runs as part of your subscription, and after two years with us it becomes yours to keep at no cost. We don't just hand over a zip file either: we deploy your site to your own hosting account, point your domain at it, wire up a working contact form, and confirm it's running. Want it sooner? There's an optional buyout equal to the months remaining in your first 24, so it shrinks every month until it reaches $0. One honest note: the CMS, CRM, and other platform add-ons stay with us, along with spam filtering, uptime monitoring, and email sent from our accounts. Our terms spell out exactly what travels with your site.
How we build
What's under the site, and who actually makes it.
Do you use website templates or page builders? What about WordPress, SquareSpace, or WebFlow?
Nope, never. We build every website completely custom using modern web technologies. No pre-made templates, no WordPress, no page builders. This ensures your site is unique, fast, secure, and tailored specifically for your business.
How can you offer this level of quality at these prices?
Our team is made up of experienced software engineers who've worked at agencies charging major brands hundreds of thousands of dollars. AI accelerates our workflow so we can deliver faster, but every design decision, line of business logic, and integration is driven by engineers with years of experience.
Do you use AI generators to build websites?
No. Our engineers write real code and make real design decisions. AI is part of our workflow — like a carpenter using a power tool instead of a hand saw. It makes our engineers faster and more efficient, which is how we deliver enterprise-quality work at subscription prices. But AI is the jet fuel, not the pilot.
Can you integrate AI into my website or use it to automate our tools?
Yes. Our engineers are highly experienced in AI deployment — automated customer support, intelligent lead routing, content generation, data analysis, workflow automation. Whether you want AI-powered chatbots, automated email sequences, or integrations that connect your tools, we'll design and build it as part of your subscription.
Still deciding? Ask us anything.
A 20-minute call, no pitch. If we are not the right fit we will tell you, and point you somewhere that is.
30-day money-back guarantee • No contracts • Pause or cancel anytime